knowledgebase and FAQs

product: panel track (4 results)

1. Can a consumer take their panels to a seamstress to re-sew if the Velcro separates?
   Yes, a consumer can take their panels to a seamstress to re-sew them if the Velcro separates.
2. Can the valance be affixed to the front and back of the headrail?
   No, an application needing a valance on both sides would generally not be at eye level, like a room divider. The slim profile of the headrail is ideal for these types of applications.
3. Should the hook and loop Velcro be considered part of the 5-year fabric warranty limit?
   Yes, the hook and loop Velcro are covered under the 5-year fabric warranty.
4. Is the 1/2 inch IB deduction to prevent drag?
   Yes, this deduction is to prevent dragging of the panels.